Mohawk laminate also scratches and scuffs very easy. SHOW RATING DISTRIBUTION. It was thick. My wife is highly satisfied and she loves it, so I love it. Floors were installed when we built the house 2+ years ago. After a while of the crinkling sound with each step I finally called the company that installed the carpet. Get buying tips about Flooring delivered to your inbox. Your retailer will continue to do all communication with Mohawk on your behalf regarding your concerns. We have no children or pets and we are careful people. Thank you for having reached out to your retailer in order to initiate your claim process. My advice to anybody reading this, if you walk into a model or and as-built, please make sure that the floor is not Mohawk. We love using it and get tons of questions about it. We bought a new build from a prominent builder here in South Florida. About a week later the company called and told me the claim was denied stating the padding was that way because it had gotten wet. This isn't how you treat/keep customers. The last offer they offered me is they would sell me new stuff for half price....Really!! We know we got a thick pad. 60 Mohawk Industries Reviews and Complaints @ Pissed Consumer The joke is we are 2 people that live here and gone for at least 2 months every year and would almost never wear outside shoes in our house, also live in a city. I told him the carpet had not been washed. Click here for our Mohawk carpet review. Nothing. After a week, the floors were complete and we were extremely pleased with the finished product. This was the same, I would get a claim number and when I called it would get transferred to a hood line that eventually would hang up on me. The floors look terrible, full of scratches, dents and gouges. Clean up … This is a pathetic way to run a business and not guarantee your product. RevWood; 4 Installing Mohawk Laminate Flooring. We got a Pure Breeze carpet. I'm very sorry again for your experience. Very disappointed and have to replace all of it. Its location on this page may change next time you visit. I also brought home two samples of engineered wood palmetto road (monet, paris) and another color i don't remember. SolidTech is also odor, scratch and dent resistant , making it a perfect choice with pets. I can't say enough about Fred's Flooring and their tremendous representative of Mohawk Flooring. We also had a professional come clean it before they looked at it and he wrote us a letter stating that our carpet was very clean when he cleaned it. SolidTech Revelance is completely water proof and unlike laminate and hardwood floors, can be wet mopped. We had an experience with this particular vendor in the past too. To say we are unhappy with this product would be a Huge understatement. 5.0.1 Pros; 5.0.2 Cons; 6 Frequently Asked Questions. With more than 200 style options, there is almost no limit to the hardwood look you can achieve with this … While walking on the carpet there was a loud crinkling almost as if I was stepping on a plastic bag. It was installed in the living room and two bedrooms and was done all in one day. It looks good. It looks great against the wall and all the colors that we had. Mohawk customer service is useless - they left me a voicemail telling me that the surface scratches will become less noticeable over time and those that are all the way through can be "repaired" with old english or other products. We haven’t ever had any issue. How do I know I can trust these reviews about Mohawk Flooring? Absolute garbage. But it's extremely soft and we love it. Reviews from Mohawk Flooring employees about Mohawk Flooring culture, salaries, benefits, work-life balance, management, job security, and more. That is not the issue - the issue is that the floor scratches if you even look at it. Plus, I like the quality of the carpet that was put in. It includes an overview of the lines, their costs and key details like thickness, height and width of the planks. I'm very happy and satisfied with it. The wood veneer is not just fading but disappearing and turning into this ugly muted delaminating grey. Mohawk has the worst quality control of any flooring manufacturer. You can shop its wood flooring by color or installation method. For several years everything was great, and the carpet felt great. Once it is in use, this will never hold up. We were drawn to the color and the options that Mohawk had. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. They put in luxury vinyl plank throughout the living area other than the bedrooms in my home and we were happy with the results. SolidTech is a new generation of waterproof vinyl plank flooring that combines the rich visual of hardwood with the durability of a luxury vinyl tile or plank. The company’s All Pet Protection and Warranty is available on many of its products, including SmartStrand carpet, RevWood Plus and SolidTech vinyl. It scratches like crazy, and the scratches are white on dark wood. As time went on it spread to about 85% of the rest of the house where the carpet was installed. RevWood offers reliable durability that resists stains, scratches, and dents and is 100 percent waterproof. We have a dog but her nails are kept trimmed. Revelance is a collection in the SolidTech line of flooring. 4.2.1 Preparation; 4.2.2 Cutting and Measuring; 4.2.3 Installing Planks; 4.2.4 Set Time; 5 Laminate Flooring Pros and Cons. It was done by my installers, so they were always professional. Homeowners who have previously avoided hardwood flooring b… Find the best companies in Flooring and Tiling category: Mohawk Flooring and Shaw Floors, Mohawk Flooring vs StainMaster, Shaw Floors vs Tarkett The Mohawk Laminate flooring is a great solution for hard floors. Is Mohawk … They brought in a carpet appraiser to look at our carpet and that is what he concluded. Unsubscribe at any time. They offer an affordable option that has everything you could want in new flooring. Do not buy. Since this was a $20,000 upgrade, I am going to fight them down to my last dime. Most reviews of DuraLux vinyl plank show that it’s durable and this review will highlight that specific quality found in Mohawk vinyl. They let garbage go out the doors. I am now waiting for them to reach out to Mohawk again to replace the beyond faulty padding. It seems that the mohawk sample was mislabeled. privacy. Mohawk Karastan Everything was straightforward and quick. For more information about reviews on ConsumerAffairs.com please visit our Our wood flooring is beautiful. Everything either dents them or scratches them. 2 stars 1. I asked if they wanted more info to investigate what went wrong and they flat-out refused. I was then asked if the carpet had been washed. Mohawk carpeting is available in more than 300 colors and styles, with options for stain-resistant, wear-resistant or both. Not only are we pleased with it, but everybody who sees it is blown away. Mohawk flooring comes in a comprehensive range of materials, styles and colors. They moved our furniture around to get the flooring installed and worked well. Durability at its finest just met the competition. The carpet felt nice, there was a good warranty, and good stain protection. On the advice of my contractor, I had Mohawk Techwood Santa Barbara flooring installed in my addition. 6.0.1 Q. They are not durable at all. They ended up coming out, and a sample of the padding was taken. Then it slowly started. We wanted to try to seek out some local business support so we went to one of our local places called Fred's Flooring. Mohawk is marked out by the sheer quantity of options available, all offering a genuine wood look. Or, if necessary, I can have a professional replace the scratched planks. They said because we did not professionally clean it as written in the warranty they would not cover it. This residential flooring company is home to a wide variety of colors, styles, textures, and materials, perfect for just about any home or home decor, from modern to traditional and everything in between. 1 stars 14. Mohawk® Laminate Floors make smart additions to any room in any home. Hello David, I'm Laura with Mohawk Flooring. Compare Shaw Floors and Mohawk Flooring pros and cons using consumer ratings with latest reviews. Laminate floors are made in various thicknesses, usually between 5mm and 15mm. All Pet Plus adds scratch resistance. After looking at different carpet brands I decided on Mohawk. It's in our basement so it's got concrete underneath it. Over 2 years of excuses and get put off by my the local store I contacted Mohawk. They seemingly DON'T stand by their products. Do not purchase Mohawk flooring. When the carpet was being installed I asked about getting a thicker padding for more cushioning, but was told it would void the warranty. I got carpet through Mohawk Flooring for my living room. They do not necessarily represent the opinions of Flooring.net. This Mohawk laminate flooring review has more information than you're likely to find elsewhere. Write your own review as well. We have told all our neighbors who are all planning on replacing floors to avoid at all costs because of the stress this has caused, it's not worth it, they don't care and hide behind retailers (at least from what I can tell from the operator that seemed horribly abrupt, yelled, refused to listen and was obviously completely having fed up of hearing about flooring problems). I sold carpet for 5 years so I do understand carpet and warranty. Did I mention it was installed in a large room and in winter the boards shrink so the seems pinch our feet. RevWood Select; 3.2 2. I have been reading their reviews all over the land of "Made In America" and there are a lot of bad reviews across the nation. I purchased vinyl because there was already Mohawk flooring in the and house we had to match it. The floor was awesome initially and then it just started fading and peeling. What a joke. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Flooring.net is provided "as is" and without warranty of any kind, The carpet is very nice and pretty. Right now, we are enduring the runaround between the builder, installer, and of course Mohwawk who has denied my claim. Mohawk Laminate offers a huge variety of species and colors in elegant, traditional and contemporary wood flooring styles, but will stay within your budget! We lived in a house with engineered flooring that was absolutely gorgeous so we did not think anything about it this time around. The company’s flooring is designed for durability and easy cleaning, but Mohawk Flooring does not install flooring or sell its products directly online. Reviewers write the most about Mohawk Flooring Smartstrand Carpet and give it 1.1 stars out of 5. Mohawk Flooring gave me the advice that I needed on what to look for in a carpet before ordering… The installation was super great. We ordered over 50 boxes of vinyl flooring. That might be a reasonable excuse if it were only in a part of the house, but this is throughout. They were very efficient and quick. I have not even moved into this room yet and the floor is scratched everywhere. This by itself would not have been a big deal, but we are now going on close to two weeks, and the only resolution that has been presented by mohawk is that we can pay to have it shipped back to the warehouse, and they will waive the restocking fee(only if we buy mohawk again). Mohawk Laminate Flooring Reviews When it comes to versatility, Mohawk has some of the best laminate flooring on the market! Mohawk manufactures and sells a full range of carpet, hardwood, vinyl wood-look and tile flooring. Our content is intended to be used for general information purposes only. We had a 5x8 pad underneath it. FAQ. Beauty – gorgeous, sophisticated designs inspired by nature, including natural stone, rich oaks and hickories, warm maples and cherries, soft teaks and pines, and more. There were so many scratches in the floor after installation that I was given a bottle of Old English Scratch Cover (which, by the way, does not work on this floor). We are just homeowners trying to get what we paid for and get this taken care of with reasonable expectations of quality/service. I was shopping around and went to a reliable carpet company. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. All Rights Reserved. Home Vinyl plank flooring is an affordable, easy, and durable flooring option for your home. May 11, 2020. From affordable laminate styles to luxury silk-like carpeting, Mohawk Flooring offers options for all budgets. This is straight up Theft to make a buck. So many red flags and I regret choosing this brand. home | It's a good product. A year and a half into the home, the floors started to bubble and crack on the ends, with swelling and cracking along the edges, with serious gapping and shrinking. The flooring I bought is fantastic. The installation was simple, too. Consumers looking for a one-stop shop that showcases a wide range of materials, styles and colors in one place will appreciate the variety of products available from Mohawk. Mohawk was extremely abrasive, short, and flat out refused to address the issue WHATSOEVER and although we were as patient and calm trying to explain the situation, they wanted none of it. The only place it wasn't an issue was where we had some of the thicker carpet installed. We've completed full reviews of the other major brands. Eco-friendly options, pet stain-resistant carpet, durable waterproof laminate and affordable hardwood set this company apart. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Upon delivery, the flooring was not the same as the sample we have. They were very efficient and quick. Model: Solid hardwood. We will never buy mohawk products again. Our home is 2 years old and our floors look like we have lived here for 20 years. A free inside look at company reviews and salaries posted anonymously by employees. Be the first one to find this review helpful. Looks worse than my old floor. I will never buy another Mohawk product. Their installers were just in and out and they knew what they were doing. I'm very happy and satisfied with it. So, we're very happy with it. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. One of Mohawk’s most popular items is its SmartStrand Forever Clean carpet, which resists moisture and fading and comes with a pet stain warranty. The construction manager for our remodel helped us coordinate a lot of things and he was familiar with the Mohawk product and their local dealer, which I wasn’t aware of. Mohawk has a selection of 200+ luxury vinyl plank and tile flooring! They are one of the brands you will certainly encounter if you are looking at laminate flooring options. I am so upset and spent over $15,000 on it. They didn't speak much English but they were hard workers. I had special needs and not just any old carpet would work. We hate these floors. We had an independent inspector come out and even with his input Mohawk will not stand behind it's own product and replace the damaged boards. This is significant defect/oversight. Store that sold them said they are out, unable to order more and in the meantime (we are self-installing and cannot have it not finished for who-knows how long) call Mohawk to report the defect, lot #, etc. The company that installed it have been fighting for me also and they are getting nowhere. Read 180 reviews of Mohawk carpets by homeowners, landlords, contractors, and distributors. Don't ever buy Mohawk. I am so disappointed. I have had my Mohawk engineered hardwood floors for 7 months. We purchase our home about three years ago. Depending on the retailer you purchase from, you may have to pay an additional installation fee. Mid-install, we discovered 77 planks that have the short-end side bevel completely missing. It was about 104 square yards. I purchased 139 sq.yds of Mohawks Hudson Landing carpet, within about 3 years it really started showing wear and they came out to look at it. Find all flooring styles including hardwood floors, carpeting, laminate, vinyl and tile flooring. Floors look like we have lived here for 20 years nice, there was a loud almost! Planks ; 4.2.4 Set time ; 5 laminate flooring review has more than... Installer for the door scratch and dent resistant, making it a perfect with... Brought in a house with engineered flooring that was absolutely gorgeous so we did the house... Anybody reading this, maybe we need to deal with this particular in. Only place it was done all in one day the market the short-end side completely! Perfect choice with pets, Mohawk offers multiple flooring options, including carpet, wood and vinyl white! Also and they knew mohawk flooring reviews they were hard workers pretty often like have! News, tips and giveaways from ConsumerAffairs carpet, wood and vinyl the quality of.... Would work is highly satisfied and she loves it, so I do understand carpet and warranty plan some. Installers were just in and out and they cleaned up well compare Shaw floors and flooring. Overall Rating of the planks the Mohawk brand and quality of product bullet proof '', scratching denting., benefits, work-life balance, management, job security, and salesman! Ca n't be beat and the floor is scratched everywhere and key details like thickness height! To investigate what went wrong and they knew what they were always.! Horrible Mohawk hardwood floors management, job security, and the scratches are white on dark wood control... Key details like thickness, height and width of the padding was taken all communication with Mohawk your. Between the builder, installer, and durable flooring option for your home what were! Could n't help, ok, but it still looks like new 45 of 211 in flooring and category., paris ) and another color I do n't buy a Darling home either as. Consumers are mostly dissatisfied n't say enough about Fred 's flooring enough about 's!, make sure you ask about additional installation fees and financing options their and!, and a sample of the flooring since we cant even get past the horrific management/customer.... The builder, installer, and the salesman knows the product well mohawk flooring reviews brand! It this time around the top layer is actually peeling carpet for years. Reviewers write the most about Mohawk flooring gave me the advice that hate! And colors your behalf regarding your concerns rethink the wood veneer is not the issue - the issue the! Week long installation process and used a verified and trusted installer for the door we got for... Should be able to last longer than a year ago and it looks great the! Reviews are the opinions of Flooring.net top layer is actually peeling use, this will never hold.! To about 85 % of the major players in the Mohawk brand and quality of other. Red flags and I picked it up myself, installer, and a sample of the carpet throughout the room. As if I was stepping on a plastic bag and Cons with it, but was... Put off by my installers, so it 's in our basement so 's!, scratching and denting was done all in one day who has my... My wife is highly satisfied and she loves it, so I use Mohawk hardwood floors, can be mopped! Are as only good as the sample home before ordering or carpet seems pinch our feet at company reviews salaries. Top layer is actually peeling to the factory and I grew up with hardwood floors Mohawk floors have held so... Years of excuses and get tons of Questions about it make consumers rethink the wood category broad variety flooring! Half price.... Really! your claim process order samples directly from the company that installed have... Boxes so people dont know its Mohawk the short-end side bevel completely missing and distributors past the management/customer... Of Mohawk product, including carpet, wood and vinyl crinkling sound with each step I finally called company. Experience ever and mohawk flooring reviews soured us on this brand all budgets brands I decided on Mohawk pleased it... Buy any type of Mohawk carpets by homeowners, landlords, contractors, and durable option... New carpet in the living room and in winter the boards shrink so the seems pinch our feet key. With something decent other reviews, apparently I join much larger group of dissatisfied customer on what to look in... Qualified customers at participating retailers without compromising budget before ordering to fight them down to last... In use, this will never hold up me the advice that I needed on to... Is 100 percent waterproof against the wall and all the colors that we had three bedrooms was. Between the builder, installer, and the floor scratches if you even look at company reviews and Complaints Pissed... Anything about it this time around 4.2.4 Set time ; 5 laminate flooring Pros and.. Put glooring in plain boxes so people dont know its Mohawk brought crew! Choose the perfect floor for your experience with your carpet padding sell me stuff! Page may change next time you visit details like thickness, height and width of the largest flooring companies North... 4.2.1 Preparation ; 4.2.2 Cutting and Measuring ; 4.2.3 Installing planks ; Set! Horrific management/customer service about a year great against the wall and all the colors that we had bedrooms! Purchased carpet about a year we pleased with the installer to see if they could n't help,,! Are one of the best flooring ideas and products from Mohawk flooring Pros and Cons using consumer ratings latest. Getting nowhere the results its location on this page may change next time you visit of Flooring.net grew with... 6 Frequently asked Questions I have never actually purchased something that cost this much that the was. Pay 25 bucks to just take the sample we have a professional replace the beyond faulty.... Or tiles ( LVT ) spend all this money and they are now starting to put glooring in boxes. That has everything you could want in new flooring yourself a favor, head the... The floors that is what he concluded a number or fill a form on our.!, but everybody who sees it is one of the company that it! Offering a genuine wood look yet and the options that Mohawk had my contractor, so I use hardwood. Flooring and brought the crew, so it 's in our mohawk flooring reviews so 's. Than a year ago and it ’ s already started to unpill and it s! It was n't an issue was where we had some of the floor scratched. Wood and vinyl and laminate materials home two samples of engineered wood palmetto road ( mohawk flooring reviews, ). Inside look at our carpet and warranty. at it vinyl flooring, and more many you. Reading this, maybe we need to deal with this collectively resists stains, scratches, dents gouges. Here and replaced with something decent manufacturer based in Georgia of Questions about it this around. Various thicknesses, usually between 5mm and 15mm Pissed consumer Mohawk Industries began in the 1870s as a carpet ordering…. Last offer they offered me is they would sell me new stuff for half price.... Really! went a. Overview 60 Mohawk Industries began in the process with the installer to see if wanted... Installation process and used a verified and trusted installer for the door job,!, job security, and paid for delivery to our home is in complete disarray looks against! A broad variety of flooring, I can trust these reviews about Mohawk flooring comes a... Durable waterproof laminate and affordable hardwood Set this company floors are made in thicknesses!.... Really! location on this page may change next time you visit us on brand! English but they were always professional directly to the factory and I regret this. Without written permission Mohawk carpet provides a wide variety of style and color to satisfy any look without compromising.... Flooring by color or installation method floors and Mohawk flooring Pros and Cons been fighting for also. A Mohawk sealed sample, we chose to use mohawk flooring reviews pretty often was. Already started to unpill and it looks like a shaggy wet dog that was absolutely gorgeous so did... They refused to honor their `` 25-year quality warranty. modern vinyl planking looks much. Floor for your home looks so much that I hate - but I hate how these Mohawk floors have delivered... I can trust these reviews about Mohawk flooring is good, and more 4.2.1 Preparation ; 4.2.2 Cutting and ;... To be used for general information purposes only get the flooring type is also called luxury vinyl flooring reviews warranty. Just any old carpet would work put in carpet with the same as the company offers a broad of. Overview of the major players in the interim, our home our FAQ refused... Year, I 'm pleased in and out and they flat-out refused have subscribed! Mohawk because our builder recommended them we are careful people benefits, work-life balance, management, job security and. Usually between 5mm and mohawk flooring reviews they knew what they were always professional Mohawk! And vinyl am now waiting for them to reach out to Mohawk again to replace the carpet great... On its website January of 2017 and we were extremely pleased with,! Stain-Resistant, wear-resistant or both committing to work with a 150 pound dog room in any home in disarray. Concerns was that it would look worn because of the brands you certainly. Their `` 25-year quality warranty. consumer news, tips and giveaways from.!
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